unlicensed operators in New York | San Francisco Travel Blog
After a recent series of high-profile motor coach accidents, mostly involving unlicensed operators in the New York area, the Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA) has revamped its system for reporting safety complaints. The FMCSA has redesigned their National Consumer Complaint Database to make it easier for people to file safety complaints about motor coach companies and drivers. The database now features a more user-friendly interface that allows concerned citizens to provide more detailed complaints about unsafe drivers and operators. Part of the revamped site is a new smartphone application called SaferBus, which provides fast and easy access for anyone with a web-enabled phone.