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blog home Limo News Limo Rental Tips Fed Agency Makes It Easier to File Complaints About Motor Coach Safety

Fed Agency Makes It Easier to File Complaints About Motor Coach Safety

By San Francisco Limousine Specialist on January 15, 2013

After a recent series of high-profile motor coach accidents, mostly involving unlicensed operators in the New York area, the Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA) has revamped its system for reporting safety complaints. The FMCSA has redesigned their National Consumer Complaint Database to make it easier for people to file safety complaints about motor coach companies and drivers. The database now features a more user-friendly interface that allows concerned citizens to provide more detailed complaints about unsafe drivers and operators. Part of the revamped site is a new smartphone application called SaferBus, which provides fast and easy access for anyone with a web-enabled phone.

Department of Transportation Secretary Ray LaHood recently announced the redesign during a press conference. He said, “This new app gives Americans the information they need to make smart safety decisions when they book their next bus trip. As college students, families and tour groups start thinking about spring and summer travel, we encourage everyone to use the SaferBus app to look before you book your next bus trip.”

SaferBus allows users to access the safety records of more than 6,000 interstate commercial passenger carriers operating across the country. The searchable database also allows users to view safety records for privately-operated motor coach operators that provide school buses and tour buses. This is a very important addition for concerned parents and anyone wishing to rent a luxury coach for sporting events, concerts, weddings, shopping trips, casino excursions and other types of group travel.

We fully support any measures that make our industry safer and prevent unlicensed and unscrupulous operators from exposing people to harm. We and most other bus operators observe state and federal regulations regarding maintenance, licensing, safety inspections, insurance coverage and other important aspects of our business. Sadly, some operators do not share our dedication to guest safety and allow poorly maintained vehicles and inexperienced and unlicensed drivers to transport their customers. Sooner or later, this usually leads to tragic bus accidents that dominate headlines and cast our industry in a bad light.

If you are thinking about renting a San Francisco luxury coach to transport a larger group of people safely, comfortably and affordably, call us today at 800-339-8936. We offer a variety of Bay Area bus rental options, and each one of them is inspected and ready to go on short notice. Our drivers are fully licensed and carefully screened to ensure that they uphold our standards for customer service and professionalism. If you need a San Francisco luxury coach rental to transport a large group of friends and family to and from an event, call us at NLS Limo today, and let us take care of all the details!

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